Contact Us

We’re Here to Help

Our team is happy to assist you with orders, shipping, returns, or general inquiries.

Please contact us using the details below and we’ll respond as soon as possible.

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Customer Support Email
support@lotofficial.com

Orders & Tracking
orders@lotofficial.com

Returns & Exchanges
returns@lotofficial.com

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Business Hours
Sunday to Friday
10:00 AM – 7:00 PM (UAE Time)

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If you have an urgent request, please include your order number in the subject line so we can assist you faster.